Smoking – smoking is not permitted inside any of our vehicles; however, tours make frequent stops.
Food and drink – All tours make frequent stops for hot foods, however, bottled complimentary water available onboard.
Children – All children under seventeen must be accompanied by an adult.
Pick-ups and drop-offs – Sydney Top Tours offers door to door pick-up and drop-off services from Sydney CBD and radius of 25km. Please note it is the customer’s responsibility to be waiting out the front of your selected pickup location (accommodation provider) at least 5 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you, causing failure to load. Sydney Top Tours Australia cannot be held responsible for passengers who fail to load.
Unavoidable circumstances – In the event of ‘Places of Interest’ being closed, or road conditions en-route prevent the tour as advertised being operated, every endeavour will be made to substitute an alternative, but the Company reserves the right to cancel or alter arrangements. We may, at our discretion, require any person to withdraw from any tour if we deem their acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability. No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by one of our directors.